New Support ID system

  • Monday, 10th October, 2016
  • 19:17pm

An important annoucement to our new and existing customers.

Please mention your unique support ID whenever getting in touch with our customer support by Live Chat, phone or e-mail.
Mentioning your support ID will help us to identify you as our customer and speed up the support request.

You can find your unique support ID in our customer area, right on the front page on the left side.

The support ID is not required for tickets opened through the customer area.

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